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Window Repair Singapore

Eight repairs cover the large majority of what actually goes wrong with aluminium windows in Singapore homes. Find yours below, or send photos and let us place it.

What does a window repair in Singapore usually involve?

Most Singapore window repairs replace one worn part on an existing aluminium window — a handle, a lock and keeper, a friction stay, a hinge, sliding rollers, a rubber gasket or a pane of glass — and then realign and test the window. Repairing existing windows is maintenance the flat owner or occupant is responsible for. Installing or replacing a whole window is a separate, regulated category of work.

Key facts
Most common repairSliding roller replacement, followed by handles and locks
Assessed fromOne full-window photo, one close-up, and a video for movement faults
Usually completed inA single visit, except glass and cases needing a measure first
Who does the workAn assigned contractor partner, named to you before booking
Regulated workWhole-window installation or replacement in HDB flats

The eight launch repair services

Start from the symptom instead

If you are not sure which part is at fault, the problem pages work backwards from what you can see and hear:

  • Sliding Window Hard to Open — Why a Singapore sliding window becomes hard to open — the likely causes ranked, safe checks you can do yourself and when to stop using the window.
  • Window Cannot Close — A Singapore window that will not close or lock — the likely causes ranked by urgency, safe checks you can make and when to stop using the window.

You can also work through the Singapore window parts guide, which names each component and the fault it produces when it wears out.

Repair, or replace the window?

Replacing a whole aluminium window is not simply a bigger repair — it changes who is allowed to do the work. HDB states that installation or replacement of new aluminium windows must be carried out by a BCA-approved window contractor listed in HDB's directory, and that flat owners or occupants are responsible for maintaining existing windows. Full-height windows are treated as a special case rather than a standard online quotation.

Read the repair-or-replace decision guide · HDB window repair rules

The three things we need

  1. One full-window photo taken from inside, showing the whole window and its surroundings.
  2. One close-up of the faulty part or the damage, sharp and well lit.
  3. A short video — only if the problem involves movement, sticking or noise. Ten seconds is enough.

Photos with the window both open and closed help. Please do not lean out of a window or climb to take a photo — send what you can safely reach.

Frequently asked questions

What does window repair cover in Singapore?

In practice it means replacing or adjusting the working parts of an existing aluminium window: handles, locks and keepers, friction stays, hinges, sliding rollers and tracks, rubber gaskets and glass, plus sealing work where rain is getting in. Replacing the whole window is a separate category with its own contractor requirements.

How do I know which part has failed?

You usually do not need to. Describe what the window is doing — stiff, will not lock, drops, rattles, leaks — and send a full-window photo plus a close-up. That is normally enough to place the fault in the right category and send the case to the right contractor. The final diagnosis is confirmed on site.

Do you repair windows in condos and landed property too?

Yes. The window hardware is broadly the same; what differs is the rules around it. Condos have estate rules and management approvals to work within, and HDB flats have HDB and BCA requirements for replacement work. Tell us the property type in your enquiry.

How quickly can a window repair be arranged?

It depends on urgency and partner availability. Cases flagged as a safety risk — a sash that drops, cracked glass at height, a window that cannot be secured — are prioritised for assignment. Routine repairs are scheduled normally. We do not promise a same-day slot we cannot hold.

Do I need to be at home for the repair?

Yes, an adult needs to be present to give access and to sign off the completed work. If the case needs a measure first — glass, for example — that is a separate short visit before the fitting visit.

Send photos, get a repair quotation

One photo of the whole window, one close-up of the fault. We check the case, assign one suitable contractor partner and send you their details before anything is booked.

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