Window Problems
Most people can describe what the window is doing but not which part has failed. Start here and work backwards to the cause.
How do I work out what is wrong with my window?
Start from the symptom, not the part. Note whether the problem is about movement, sealing, locking or breakage; whether it came on gradually or suddenly; and whether it affects the whole travel of the window or just one point. Those three observations place almost every Singapore window fault into the right category before anyone visits.
Detailed problem answers
Sliding Window Hard to Open
Why a Singapore sliding window becomes hard to open — the likely causes ranked, safe checks you can do yourself and when to stop using the window.
Read the answer
Window Cannot Close
A Singapore window that will not close or lock — the likely causes ranked by urgency, safe checks you can make and when to stop using the window.
Read the answerOther symptoms, and where they lead
| What you notice | Most likely part | Where to read more |
|---|---|---|
| Handle spins with no effect | Handle spindle | Handle replacement |
| Latch will not catch | Latch or keeper alignment | Lock and latch repair |
| Sliding panel grinds or judders | Rollers and track | Sliding window hard to open |
| Sash drops or will not hold position | Friction stay | Friction stay replacement |
| Sash sags and catches on one side | Hinge | Hinge repair |
| Rattles or whistles when closed | Rubber gasket | Seal replacement |
| Rain comes in around the frame | Several possible sources | Leakage repair |
| Glass cracked or chipped | Glass | Glass replacement |
| Water pooling in the frame channel | Blocked drainage slot | Window parts guide |
The three things we need
- One full-window photo taken from inside, showing the whole window and its surroundings.
- One close-up of the faulty part or the damage, sharp and well lit.
- A short video — only if the problem involves movement, sticking or noise. Ten seconds is enough.
Photos with the window both open and closed help. Please do not lean out of a window or climb to take a photo — send what you can safely reach.